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Privacy

  • Priorities
  • What information do we collect and why?
  • Will your information be shared with anyone else?
  • How long do we keep your data?
  • Access to your information and correction
  • Other websites
  • Changes to our privacy notice
  • How to contact us

Priorities

Your safety and trust are important to us, therefore we will:

  • be clear about what information we collect, and how it will be used
  • use personal information only for the purposes for which it was originally collected – and we will delete it securely
  • make sure that any service providers we use have appropriate security measures.

Please help us by keeping personal information out of any comments on articles.

The following information relates specifically to website visitors, for the comprehensive Privacy Notice relating to all the ways that The Friend Publications Ltd uses personal information, please see: Full Privacy

What information do we collect and why?

Subscribers and customers

  • Contact details and payment information. This data is held securely in line with industry standards.
  • Demographic information, such as whether a subscriber is a Quaker (member or attender). This helps us understand our audience, but demographic information is not essential to the fulfilment of a subscription. It is only held with the subscriber’s consent, which can be withdrawn at any time.

Visitors to the website

  • Your IP address is recorded when you log into the website for administrative purposes, such as identifying whether a subscriber is logged in, and to enable security measures, such as preventing multiple logins from the same IP address.
  • The website also uses cookies. Please see the cookie policy for further information.

Will your information be shared with anyone else?

We sometimes use other companies to help fulfil subscriptions. We, for example, use a hosting company to house the website, track website visitor activity with a third party, and liaise with a card payment processor.

When this happens we make sure that suppliers have appropriate security processes in place and are aware of their responsibilities as a data processor under the General Data Protection Regulation (GDPR).

We do not sell access to personal information to other companies for any reason, including marketing.

How long do we keep your data?

Subscribers and customers

Contact and payment information, as well as related correspondence, will be held for three years from the expiration of the subscription. After three years, contact information and correspondence will be deleted from TFPL’s systems. TFPL also complies with other legal requirements, including financial reporting. The minimum personal information needed for TFPL to comply with these requirements will be held for a total of seven years.

A lapsed subscriber who notifies the subscriptions officer (subs@thefriend.org) that they no longer wish to be contacted will have their contact details (telephone number, street address and email) removed from TFPL’s system.

Contributors

Requests for published material to be removed from TFPL’s website will be assessed on a case-by-case basis.

Visitors to the website

Access to your information and correction

You have the right to request a copy of the information that we hold about you. Please contact us if you would like a copy of some or all of your personal information (see the ‘How to contact us’ section at the end of this notice). Please be aware that we will need to establish your identity beyond reasonable doubt before releasing any information to you.

It is important that the information we hold is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

For further information regarding your rights under the General Data Protection Regulation (GDPR) please visit: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Other websites

This website contains links to other websites. This privacy notice only applies to this website (www.thefriend.org). If you follow a link to another website you should read its own privacy notice.

Changes to our privacy notice

This document is regularly reviewed and any updates will be made to this web page. This notice was last updated on: 6 June 2024

How to contact us

If you have any questions about this privacy notice or information that we hold about you please contact the production and office manager, Elinor Smallman, in writing.

Email: production@thefriend.org
Address: The Friend, 173 Euston Road, London NW1 2BJ

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

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