'Despite the benefits of electronic communication, physical letters make one feel even more special.' Photo: by Bundo Kim on Unsplash

‘Good communicators are able to make one feel special.’

A woman of her word: Bob Lovett’s thought for the week

‘Good communicators are able to make one feel special.’

by Bob Lovett 10th September 2021

In the late 1940s I used to look forward to listening to Alistair Cooke’s weekly Letter from America on BBC Radio 4. In the pandemic of the 2020s I looked forward with equal pleasure to receiving a weekly email that was addressed ‘Letter to Newton Abbot Friends’.